Frequently Asked Questions
Welcome to our Frequently Asked Questions Database. We will be adding more content here on a regular basis to try to answer your questions here online to serve you better. If you can't find your answer here try our live help online feature at the very top of the page.
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Is there any extra charge to print with metallic print colors?
No, there is no extra charges for printing in metallics.
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Can I print a cup in metallic colors?
No, we can not print metallic colors on cups or koozies.
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How do I send custom art?
You can email your artwork to
Or art can be mailed to Print Appeal, Inc. 11220 Pagemill Rd., Dallas, TX 75243. Mailed art must be black and...
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What is your in house processing time?
Orders generally ship 5 business days after receipt except during the 4th quarter when it may be as long as 10 business days. If your...
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Who can buy from Print Appeal?
We only sell to retailers, party planners, wedding planners, caterers, etc. You must have a tax resale number in order to purchase from us.
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Do I need to have your custom album in order to sell custom printed products?
We do recommend it because your customer needs to be able to see the products, print colors, fonts, stock art, etc.
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How do I send orders?
Custom Orders can be faxed to 888-756-4544 or emailed to
Orders for retail products can be placed online in our , faxed to 888-756-4544 or...
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Can you print on both sides of a cup or koozie?
Yes, it is an additional 20% of the list price found in your custom album.
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What is your policy for rush orders with a proof?
The proof will be sent within 24 hours of receipt of the order. The rush only starts upon receipt of your proof approval.
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Are all foils metallic?
No, we have metallic foils and flat foils. Please see the foil chart in your custom album. Every color on those pages is a foil, not an...
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